Focused Retention

by Ben Hess, Managing Director, ThirdPool Recruiting Forrester Research conducts an annual consumer satisfaction survey called the Consumer Experience Index. In the survey, they ask customers to rate their experiences…

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For the Love of Money

by Ben Hess, Managing Director, ThirdPool Recruiting New research suggests that pay is the most important consideration when younger workers evaluate employment options. Columnist Michael Puck recently reported: Next-generation workers…

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