What Makes Your Agents Happy at Work?

What Makes Your Agents Happy at Work?

For many years, social scientists have tried to quantify the underlying causes of happiness.

In the workplace, the topic is relevant because there’s lots of research linking employee happiness to positive business outcomes.

So, what causes employees to experience happiness in the workplace?  

From the employee perspective, the MetLife study identified the top 5 drivers of happiness: 

  1. Employees trust in their company’s leadership
  2. Employers’ commitment to employees and their success
  3. A culture where employees are encouraged to share ideas and individual opinions 
  4. A workplace where co-workers feel like family or friends
  5. Benefits customized to meet employee needs

Take a quick inventory.

Would your agents say these characteristics are well-represented in your company or team?

If not, start thinking through some changes necessary to make these traits part of your identity.

Recruiting starts with creating a destination where agents experience happiness in their day-to-day work.

These are the places where high performing agents want to land.

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